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Tech Support Specialist

Roycemore School seeks a Tech Support Specialist. Founded in 1915, Roycemore is a highly regarded, co-educational independent school for students from 3 years old through 12th grade. Located in Evanston, Illinois, on the north side of Chicago, Roycemore enjoys a long-standing relationship with Northwestern University.

Roycemore School Mission

Roycemore: Our diverse and intimate community, rooted in academic excellence, inspires students to discover their passions, think without limits, find their voice, and live courageously.

Roycemore’s Vision

Launching responsible citizens, innovative thinkers, and compassionate leaders.


Essential Functions 

  • Provides day-to-day technology (help desk) support for students and faculty
  • Oversees technology project management 
  • Researches, recommends, orders, and sets up new technology
  • Relocate and repair existing hardware as needed
  • Maintains inventory and utilization of technology assets (including hardware and software) 
  • Interfaces with vendors, consultants, and service providers
  • Repairs devices in-house and/or prepares them for shipment to repair providers
  • Reviews, revises, and implements school-wide technology policies 
  • Manages user accounts and settings on various systems
  • Coordinates with the Director of Curriculum and Innovation to manage technology budget
  • Organizes and recycles retired equipment as needed
  • May create and teach semester-length or year-long technology-related courses at various levels (Grades K-12)
  • Collaborates with other teachers and administrators in the development, evaluation, and revision of technology courses and programs
  • Conducts training and professional development sessions for faculty and staff
  • Maintains expertise through professional development
  • Regularly attends faculty meetings
  • Performs other duties as assigned by the Director of Curriculum and Innovation 

Qualifications & Skills

  • Bachelor’s degree or postgraduate work in technology and/or education
  • A minimum of one year providing technology support, preferably in a school environment
  • Ability to understand and embrace Roycemore School’s mission and vision
  • Ability to define problems and implement appropriate solutions
  • Clearly communicates technical information in a non-technical manner
  • A strong passion for education and commitment to a student-centered experience 
  • Ability to interface and communicate effectively with students, parents, and other staff members
  • Enthusiasm for embracing the independent school model of mentoring, advising, and supporting students outside the classroom
  • Enthusiasm for professional development
  • Experience with Google Workspace (Google Apps) for Education
  • Familiarity with FACTS/RenWeb or another student information system 
  • Familiarity with various hardware and operating systems, including Macintosh, Chromebooks, iPads, and Windows
  • Ability to maintain confidentiality 
  • Commitment to inclusion and issues of social justice and equity
  • Ability to use basic office equipment


POLICY OF NON-DISCRIMINATION

Roycemore is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.


For best consideration please email or send a cover letter and resume with three references to Beth Shutters by April 10, 2023:

Beth Shutters, eshutters@roycemoreschool.org 

Director of Curriculum & Innovation

Roycemore School

1200 Davis St.

Evanston, IL 60201

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